Dusseldorf International Airport Flight Departures (DUS)

Flight Departures at Dusseldorf International Airport

Before exiting your transport vehicle at Düsseldorf Airport in Germany, collect your personal belongings before entering the airport gate.

Additionally, it is ideal for passengers to arrive at the facility at least 90 minutes before their flight schedule or per instruction by the airline carrier.

Parking at Düsseldorf Airport

Düsseldorf Airport has several open lot parking spaces for its passengers.

However, some parking spaces can get occupied quickly, depending on the time and season.

Please allow plenty of time when traveling with your vehicle to the Airport. The facility is generally open 24/7. See more information about long and short-term parking at Düsseldorf Airport.

Wi-Fi at Düsseldorf Airport

Free Wi-Fi connection for passengers at Düsseldorf Airport.

Transfer Services at Düsseldorf Airport

Passengers with outbound flights can get to the Airport on a rental car, taxi, rideshare, trains, and shuttle services.

Generally, the passenger drop-off area is in front of the airport terminal or as directed by signages and ground traffic managers upon entry into the restricted perimeters of the airport complex.

Please follow directions and overhead signs at the facility or as directed by ground transportation traffic personnel.

Rental Car Services at Düsseldorf Airport

When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.

Allow plenty of time for your drive when returning the vehicle. If you're not sure where to go, give the rental company a call.

When renting a vehicle, customers must abide by the Terms and Conditions of the rental company at all times. See all rental car companies at Düsseldorf Airport.

Don't hesitate to contact the rental car company directly for item(s) lost and found inside the vehicle.

Report to the Airport Lost and Found Section at +49 211-4212-515.

Ride Shares at Düsseldorf Airport

Rideshares are allowed entry into this Airport. Passengers will have to request a ride in advance using the service provider's app.

Taxis at Düsseldorf Airport

Taxis are allowed entry into this Airport.

A typical taxi fare from downtown would be around 30.00 Euros or less. If traveling from outside the downtown area, please consult your driver for rates.

Ensure that the service fee is included already in your final bill. If it's not, leaving a gratuity of around 10% is good tipping etiquette. More information about taxis at Düsseldorf Airport.

Consider tipping more if the driver did a great job and handled your luggage carefully. Your driver will certainly appreciate it.

Keep a record of the cab company, vehicle number, and driver's name if you leave something behind.

Trains at Düsseldorf Airport

When traveling to the Airport, you can choose the connection that stops at the following stations:

• Düsseldorf Airport Terminal Station (Terminal C, Düsseldorf Airport)
• Düsseldorf Airport Train Station (2.5 kilometers from the Airport at Düsseldorf Flughafen)

Additional information about train services at Düsseldorf Airport.

Buses at Düsseldorf Airport

Public buses drop passengers at the Ground Transportation Center in front of the airport terminal building and the Düsseldorf Airport Train Station, 2.5 kilometers away. More information about buses to and from Düsseldorf Airport.

Hotel Shuttle at Düsseldorf Airport

Major hotels in the city may provide your party with a shuttle service. Shuttles drop passengers direct to the terminal complex.

Please ask for assistance from the front desk office of your hotel accommodation.

Other Services at Düsseldorf Airport

ATMs at Düsseldorf Airport

There are several ATMs in the Departures Hall.

The machine takes Mastercard, Visa, Discover, and American Express. Fees may apply.

Some banks provide restrictions when drawing funds from an international location.

Check the fee schedule and daily withdrawal limit. Notify your bank to ensure safe and convenient access to your funds when traveling abroad.

Currency Exchange at Düsseldorf Airport

Currency exchange is available at the Airport.

Nursing Stations at Düsseldorf Airport

There are no designated areas for nursing mothers or special quarters for families traveling with children at the Airport.

Nursing mothers who need some privacy may approach the Airport Information Desk for assistance.

Restrooms at Düsseldorf Airport

Accessible restrooms and regular restrooms are throughout the Airport.

Food and Beverages at Düsseldorf Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Düsseldorf Airport

Passengers can do some last-minute shopping upon arrival or departure from this facility.

Smoking at Düsseldorf Airport

Generally, smoking is only permitted in designated areas outside the terminals. When in the facility, please follow smoking regulations at all times.

At DUS, a smoking facility is not available inside the terminal building.

Lost and Found Section at Düsseldorf Airport

If you lost an item in any other area at the Airport, including the security checkpoints and shuttle buses, contact the Lost and Found Section at +49 211-4212-515.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The Airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please reach the airport representative at the counter before moving to your next destination.

Ticketing Services at Düsseldorf Airport

Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Contact the airline directly for fares, ticket purchases, and flight schedules.

Finally, consider the advantages of booking a flight ahead of time.

All information and ticket purchases can be made directly by the passenger or its representative on your airline's Website.

Airport Information Desk at Düsseldorf Airport

The Airport Information Office can help you obtain valuable guidelines on flights, facilities, and travel options in and around the Airport.

Information counters are situated near the airline counters and the Arrivals Level on the Departures Level.

The Airport's main information counter is situated in the central arrivals area near Belt 6.

Please follow the overhead signs to the Information Desk in the lobby.

Pet Relief at Düsseldorf Airport

There is no pet service area inside the terminal building.

Before flying off a pet from Germany, please check with the airline about any restrictions or special rules.

You must also verify whether any health certificates, documents, and quarantine are required in the destination country.

When allowed, pets must be in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the community rules regarding the movements of pet animals in enclosed public spaces.

All information about the necessary documents needed for your pet is available thru your airline.

Disabled Passengers at Düsseldorf Airport

Travelers with disabilities or medical needs who have questions about the airport policies or procedures at security checkpoints, please call +49 211-4210.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Book flights well in advance, and when possible, call the airline directly to ensure that all disability-related needs are met.

Traveling with passengers with ailments or special needs can be challenging. When possible, the travel plan should include to and from airport transfers, including transportation options and emergency care, when applicable.

Make these arrangements well in advance to avoid frustration upon departure.

Finally, please arrive at the airport one hour earlier than advised. It will allow time for accommodations to be made and avoid delays through the security gates.